Teligistics Case Study
A telecom reseller and cloud-based voice provider sought a solution to help with inventory and invoice management. They were looking for an extremely accurate and cost-effective solution with enhanced visibility to billing.
Mary Beth and her partner knew Teligistics had strong offerings and would be a great fit for the customer’s needs. Available services include Telecom Sourcing, a Telecom Expense Management platform, Enterprise Mobility Management and Telecom Consulting. The customer found the Telecom Expense & Asset Management (TEAM) platform to be a perfect solution. TEAM features inventory management, bill auditing functionally and a portal for customer usage with dispute resolution available through add-on features. The customer found the greatest value in the inventory management and bill auditing functionality.
With an ROI guarantee in place, this customer saw no risk in getting started. Billing is based on a percentage of monthly telecom spend and the ROI guarantee promises a minimum savings equal to their fees to Teligistics. The customer moved its $75,000 in monthly telecom spend to the platform.
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The Customer
A telecom reseller specializing in the design, conversion and optimization of cloud-based voice and data solutions.
The Carrier
Teligistics specializes in full-cycle management of telecom expenses including telecom sourcing, expense management, enterprise mobility management and RFP.
