PGi Case Study
The customer was looking to switch providers for its virtual meeting software. They needed a product that was easier to use, did not require downloads for guests, and had a consistent platform for all its global users.
Mary Beth engaged her Detroit-based partner with PGi directly to conduct an audit and cost savings analysis. The partner had never sold conferencing to this customer but knew that this up-sell opportunity would provide great value to them. Together, PGi and the partner provided the customer with personal attention and an improved solution, while keeping the agent as the customer’s main point of contact.
The customer is now using GlobalMeet as a demo tool for its sales teams, by project teams for internal collaboration, and by the marketing and sales organization for webinars. The customer invested in over 700 licenses for a total contract value of $370,000 over 24 months.
Find out how PGi’s GlobalMeet solution also helped a healthcare customer.
The Customer
A large software technology organization with global operations.
The Carrier
PGi is a global leader in cloud-based audio, web, and video conferencing solutions.
