Genesys
Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, their technology connects every customer moment across marketing, sales, and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a Service℠ so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud™, an all-in-one solution and the world’s leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility.
Genesys Core Solutions
Contact Center
conferencing
Hosted Voice
Tips for Selling Genesys
In this Train the Trainer episode, TBI’s Trainer Dave shares who Genesys is, what solutions they offer in the channel and how you can spot opportunities in the field.
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